If you are in doubt of your size, please visit one of our Retailers that can help you to find the size of your preferences.

BRACELETS

Measure your wrist with a measuring band/tape, just below the little bump/bone. Now have a look in the guideline chart below. Here you will find the inner circumference of each size. Choose the size that fits your preferences, do you want a tight or a loose fit?

We always recommend you to visit one of our retailers make sure you will get the most accurate measurements.

1. Strig Bracelets

2. Tennis Bracelets, Bangles, Nyima Cuff

3. Royal Bracelets

4. Korne Bracelets

1. STRING BRACELETS

2. TENNIS BRACELET / BANGLES / NYIMA CUFF

These type of bracelets are solid gold and not bendable. They are meant to sit tightly around your wrist and the shape are made to fit the wrist perfectly.

3. ROYAL BRACELETS

The Royal Bracelet are 

 4. KORNE BRACELET

Korne Bracelet is made out a thick leather cord and are supposed to sit thightly around your wrist.

SHIPPING

Shamballa Jewels orders are delivered Monday to Friday between 9am and 5pm, subject to local delivery. As every order is unique, shipping costs will vary depending on the size, weight and destination of your chosen items. All orders use Express delivery through UPS, DHL or FedEx.

We will choose the most efficient express service for your location.

Courier services used: DHL EXPRESS, UPS EXPRESS SAVER, FedEx Expedited, Der Kurier. 

Transit times:

Europe: delivery within 1-2 business days

USA: delivery within 2-3 days

Rest of the world: delivery within 2-7 days

Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. Shamballa Jewels cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimize any potential delays.

DUTIES & TAXES

You are responsible to any local duties or taxes that might be added to the order.

If you are ordering from within your own customs zone or country, import duties will not be applicable however you may need to pay VAT or local sales taxes. For the UK and the USA, these are included at the final stage of checkout.

The price you pay to Shamballa Jewels will exclude all relevant import duties and sales taxes. As the recipient of the order, you must instead pay these duties and taxes directly to our carrier to release your order from customs. As we are unable to advise the exact amount, we recommend contacting your local customs office or tax authority before placing a DAP order.

For international orders shipped to customers in the US, please be aware that US Customs may ask for your IRS, EIN or SSN number before enabling delivery to your address. You will normally have one week to provide this information before your order is returned to Shamballa Jewels.

Please view our Terms & Conditions for further information.

ORDER TRACKING

After placing an order, you will receive an email containing all the details. We may also be in touch if we need further information to verify your payment. Once your order is confirmed, it will be dispatched within 2 business days.

Depending on your location, delivery takes 1-7 business days after it's dispatched. You will receive a tracking number by email so you can follow your order.

CANCELLATIONS

We can attempt to cancel your purchase if you change your mind. Please email support@shamballajewels.com as soon as possible. As orders are processed as quickly as possible it may not be possible to cancel an order.

Please read about your options in the Return & Refunds Policy section.